Keep Your Client Happy Always
Only selling your products and services is not enough for today's consumers, it is equally important to focus on After sales service, yes you got it right, it's the customer service which matters to the consumers of today's era, if customer service is not handled with care and efficiencyyour company may loss the valuable customers.
Frontium InfoTech is pioneering the expedition to condense customer endeavor - pouring superior pleasure, escalating devotion scores, diminishing churn, and reducing operating costs. We can give you imminent into the whole customer voyage and classify everything from channel disconnects to agent performance that result in superior buyer effort. With this pile of knowledge, we can enhance the overall service experience and your contact center operations.
Simple, Robust and Unified
Frontium InfoTech Integrates international expertise, innovative technology, and advanced analysis method into a tailored solution intended to bring reliable, simple, and outstanding service experiences for your consumers. With Frontium InfoTech, your customers get a flawless, adapted experience regardless of which Utility they use, what type of services needed by them, or even which languages they prefer. Our customized solutions include:
- Customer care (Inbound and Outbound)
- Issue resolution and Queries
- Billing queries
- Claims analysis
- After sales Queries
- New Customer On boarding
- Welcome Caller Service
- Document Verification service
- Order management
- Retentions and Churn solution
- Product dispatch