Frontium Infotech caters different Insurance companies and is the pioneer service provider that provides end-to-end services for its insurance clients across the value chain from offshore and onshore. We promote all our employees in the insurance vertical to take up industry specific trainings and certifications. Frontium Infotech has strong association with industry-renowned bodies of India. Frontium Infotech has extensive experience in insurance, where we support our key clients across all Insurance products. We provide the resources and expertise to support Sales, Policy setup, Policy account servicing, Mid-term adjustments, Renewals and Retention.
Frontium Infotech's expert services in the Insurance segment are unique in terms of innovation, flexibility, effective customer experience management and cost efficiencies. Solutions by us in the Insurance sector have helped companies realize operational efficiency with a strong customer-centric approach.
A number of our insurance services offered include - new business processing, pre-processing (provider maintenance), appeals routing, claims adjudication and claims adjustment. On customer service (in-bound calls), we can handle calls from providers / consumers pertaining to sales, eligibility verification, explanation of benefits, physician/provider look up enquiry, etc.